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Privacy Policy

How we collect, use, store, and protect the personal information you trust us with — written in line with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Last updated: April 2026

ParsProperty handles deeply sensitive information on behalf of our clients — identity documents, property records, financial details, and immigration history. We treat the protection of that information as a core part of our service, not an afterthought. This policy explains, in plain language, what we collect, why, and the rights you have over your information.

1. Who We Are

This Privacy Policy applies to ParsProperty (ABN 90 659 831 937), trading as ParsProperty (referred to in this policy as "ParsProperty", "we", "us", or "our"). We are an Australian-based advisory firm helping Iranian families sell property in Iran, transfer funds internationally, and navigate immigration pathways to Australia, New Zealand, Canada, the United States, the United Kingdom, and the United Arab Emirates.

Although we are a boutique firm and may fall below the AUD $3 million annual turnover threshold under the Privacy Act 1988 (Cth), we have voluntarily elected to operate as if we are bound by the Australian Privacy Principles (APPs) at all times. Given the sensitivity of the information our clients entrust to us, we believe this is the only acceptable standard.

2. Contact for Privacy Enquiries

If you have questions about this policy, want to access or correct your information, or wish to make a privacy complaint, please contact our Privacy Officer:

Privacy Officer

ParsProperty (ABN 90 659 831 937) (trading as ParsProperty)

Email: info@parsproperty.com

Postal: 5 Auburn Road, Auburn NSW 2144, Australia

3. What Information We Collect

The categories of personal information we collect depend on the stage of our relationship with you. We collect only what is reasonably necessary to provide the services you have requested.

3.1 Initial enquiry (website contact form):

3.2 Engagement and service delivery: If you choose to engage us under a written service agreement, we will collect additional information necessary to perform the service. This may include sensitive information under APP 3, such as:

We will only collect sensitive information with your express consent, and only where it is reasonably necessary for the service we are providing to you. You may decline to provide information, but doing so may mean we cannot complete the service.

4. How We Collect Information

We collect personal information directly from you wherever practical. Channels include:

Where we receive personal information from a third party (for example, a family member referring you to us, or a partner law firm), we will, where practical, notify you of the collection and the matters set out in this policy.

5. Why We Collect Your Information

We collect, hold, use, and disclose personal information for the following primary purposes:

We may also use your information for related secondary purposes you would reasonably expect, such as service quality reviews and internal training (with information de-identified wherever possible). We will not use your information for direct marketing without your separate, express consent, and any marketing communication will include a clear opt-out.

6. Who We Disclose Your Information To

Delivering our services requires us to share your information with carefully selected third parties. We disclose only the minimum information necessary, and only under confidentiality obligations. Categories of recipients include:

We do not sell, rent, or trade your personal information.

7. Cross-Border Disclosure of Information

Because of the nature of our work, your personal information may be disclosed to recipients located outside Australia. The countries to which your information may be transferred include:

Under APP 8, we take reasonable steps to ensure overseas recipients handle your information in a manner consistent with the Australian Privacy Principles, including by entering into written agreements that impose privacy and confidentiality obligations. Where we cannot reasonably ensure that overseas handling will be APP-consistent (for example, because local law in a recipient jurisdiction is materially different from Australia's), we will obtain your express consent before transferring your information, and we will explain that consenting may release us from accountability for any subsequent breach by that overseas recipient.

8. How We Store and Protect Your Information

We take the security of your information seriously. Our measures include:

Despite our efforts, no method of transmission or storage is perfectly secure. If we become aware of a data breach that is likely to result in serious harm to you, we will notify you and the Office of the Australian Information Commissioner (OAIC) as required by the Notifiable Data Breaches scheme (Part IIIC of the Privacy Act).

9. How Long We Keep Your Information

We retain personal information only for as long as we need it for the purpose for which it was collected, or as required by Australian law. Typical retention periods include:

When information is no longer required, we securely destroy or de-identify it.

10. Your Rights — Access, Correction, and Complaints

Under the Australian Privacy Principles, you have the right to:

To exercise any of these rights, contact our Privacy Officer using the details in Section 2. We will respond to access and correction requests within 30 days. Where we need to verify your identity before releasing information, we will do so using the minimum information necessary.

If you are not satisfied with our response to your complaint, or you believe we have breached the Australian Privacy Principles, you may complain directly to the Office of the Australian Information Commissioner (OAIC):

Office of the Australian Information Commissioner

Website: www.oaic.gov.au

Phone: 1300 363 992

Postal: GPO Box 5288, Sydney NSW 2001

11. Cookies and Website Analytics

We have intentionally chosen a privacy-respecting approach to website measurement. ParsProperty does not currently use any analytics, advertising, or behavioural-tracking tools on this website. We do not use Google Analytics, Google Tag Manager, Meta Pixel, Hotjar, FullStory, or similar tools, and we do not place advertising or tracking cookies on your device.

Cookies that may be set

If we introduce any analytics or tracking tool in future, we will update this Privacy Policy to disclose the tool, the data it collects, the jurisdiction of the provider, and your rights — before that tool is deployed.

You can configure your browser to refuse cookies or to alert you when cookies are being sent. Because we do not deploy analytics or advertising cookies, blocking cookies should not materially affect your experience of this website.

12. Anonymity and Pseudonymity

Where it is lawful and practical to do so, you may interact with us anonymously or under a pseudonym — for example, when making a general enquiry about our services. However, we cannot deliver legal, financial, or migration services anonymously, as identity verification is required by law.

13. Government Identifiers

Where we are required to collect government-related identifiers (such as passport numbers or visa numbers) to complete an immigration or financial matter, we use those identifiers only for the purpose for which they were collected. We do not use government identifiers as our internal client reference.

14. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices, legal obligations, or service providers. The current version will always be available at parsproperty.com/privacy-policy, with the "Last updated" date shown at the top of the page. Material changes will be communicated to active clients directly.

Questions about how we handle your information? Contact our Privacy Officer at info@parsproperty.com. We take every enquiry seriously and will respond promptly.

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